At the WLZ Group, we value the privacy of our users and are committed to protecting their personal information. This Privacy Notice outlines how we collect, use, disclose, and protect the information we gather through our website and services. By accessing and using our website and services, you consent to the practices described in this notice.
Information We Collect
We may collect personal information, including but not limited to: - Contact information (name, email address, phone number) - Demographic information (age, gender, location) - Educational background and interests - Payment details (if applicable)
How We Use the Information
We use the collected information for the following purposes: - Providing educational services and materials - Personalising the learning experience - Responding to enquiries and providing customer support - Administering user accounts and maintaining user records - Conducting research and analysis to improve our services - Sending updates, newsletters, and promotional communications (with consent) - Processing payments (if applicable)
Information Sharing
We may share your personal information with third parties in the following circumstances: - Service Providers: We may engage trusted service providers to perform certain functions on our behalf, such as hosting, payment processing, and customer support. These providers will have access to the necessary information to perform their functions but are not authorised to use it for other purposes. - Legal Compliance: We may disclose information if required by law, regulation, or legal process. - Protection of Rights: We may share information to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We employ reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided below. You have the right to ask us whether or not we are using or storing your personal information. You can also ask us for c opies of your personal information, verbally or in writing. This is called the right of access and is commonly known as making a subject access request or SAR.
Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Notice does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
Children's Privacy
If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our systems.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this notice periodically for any changes.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us at:
Policy last reviewed
15.06.2024
Signed:
Natasha Stolt, Director, Co-owner
15.06.2023
Signed:
Carys Thurlby, Co-owner
15.06.2023